Help Centre
Have a question about buying, payment or downloading your DUABOR purchase? Start here.
What do I receive when I buy a product?
–You receive the digital file or digital access described on the product page.
How do I receive my purchase?
–After successful payment, your digital product will be made available through the delivery method stated during checkout.
Can I read DUABOR ebooks on my phone?
–Yes. Compatible digital files can normally be opened on smartphones, tablets, laptops and desktop computers.
Do I receive a physical book?
–No. DUABOR products are digital unless a product page specifically states otherwise.
Can I buy from outside Nigeria?
–Yes. DUABOR is designed to serve customers in Nigeria and international markets.
What payment methods can I use?
–Available payment methods are shown at checkout based on your location. If a payment fails or you are charged twice, email payment@duabor.com with your order number.
Can I get a refund?
–Please review the DUABOR Refund Policy before purchasing. Because digital products can be accessed electronically, refund eligibility may differ from physical products. To request a refund, email payment@duabor.com with your order number.
I paid but cannot download my product. What should I do?
–Email support@duabor.com with your order number and the email address used during checkout.
Send us your order details
Include the email address you used at checkout and your order number. That is usually all we need to find your purchase.
Contact SupportRefund Policy
Digital Product Delivery Policy
Terms & Conditions